Profile: Collection Agent
Salary: Up to 11k
Location: Sector 18, Gurgaon
Job Type: Full Time
Only graduate and fresher can apply.
Responsibilities
- Contact customers via phone, email, or mail to collect outstanding debts
- Negotiate payment plans and repayment schedules with customers
- Resolve disputes or conflicts related to payments
- Maintain accurate records of customer interactions and transactions
- Monitor customer accounts to ensure timely payments and prevent overdue debts
- Identify and address any issues or reasons for non-payment
- Collaborate with the finance team to implement strategies for faster collections
- Provide regular reports on collection activities and outstanding debts
Job Overview: As a Collections Agent, you will be responsible for chasing outstanding debts, building strong relationships with customers, and achieving collection targets. You will need to have excellent communication and negotiation skills, as well as the ability to handle difficult situations and resolve conflicts.
Qualifications:
Excellent communication and negotiation skills
Ability to handle difficult situations and resolve conflicts
Strong attention to detail and accuracy
Bachelor’s degree required.
Skills:
Strong communication and interpersonal skills
Negotiation and persuasion skills
Problem-solving and conflict resolution skills
Attention to detail and accuracy
Knowledge of debt collection laws and regulations
Proficiency in using collection software and CRM systems
Ability to work independently and meet collection targets
Job Types: Full-time, Permanent
Pay: ₹10,000.00 – ₹12,000.00 per month
Shift type: Day shift
Morning shift
Education: Bachelor’s (Required)
Work Location: In person