Job Location: Sector 18, Gurgaon
Job Type: Full-time, Permanent
Salary: Up to 22k plus incentives
Candidate should have excellent communication skills in English.
Key Responsibilities:
Handle inbound customer queries and provide resolutions effectively.
Maintain a high level of professionalism and customer service orientation at all times.
Ensure timely and accurate response to customer inquiries.
Adhere to company policies and procedures regarding customer interactions and data privacy.
Key Requirements:
Excellent communication skills in English (both verbal and written) are mandatory.
Minimum graduation qualification from a recognized university.
At least 1 year of BPO experience in a calling environment is required.
Ability to work effectively in a team environment.
Strong problem-solving skills and attention to detail.
Job Overview:
Our innovative and growing company is looking to fill the role of customer service executive. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Shift Details:
Day shift for female candidates.
Rotational shift for male candidates.
9-hour shifts with 1-hour break.
6 days working schedule with rotational offs.
Additional Information:
Immediate joiners preferred.
Candidates must be willing to work from our office location in Sector 18, Gurgaon
Job Types: Full-time, Permanent
Pay: ₹18,000.00 – ₹22,000.00 per month
Shift type:
Day shift
Rotational shift
Education:
Bachelor’s (Required)
Experience:
Customer service: 1 year (Preferred)
Language:
English (Required)
Hindi (Required)
Work Location: In person